Frequently Asked Questions

Everything you need to know about shopping with Yellow Clothing Ltd.

What is your standard shipping policy?

We offer standard shipping across the country, typically arriving within 3-5 business days. Express shipping options are available at checkout for those who need their fashion fix sooner.

How do I return or exchange an item?

If your purchase isn't quite right, you can return unworn items with original tags within 30 days of delivery. Simply visit our returns portal to generate a prepaid shipping label.

How do I find the right size?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and 'Buy Now, Pay Later' options like Klarna and Afterpay.

Are your clothing materials sustainably sourced?

At Yellow Clothing Ltd, we are committed to ethical fashion. We prioritize organic cotton and recycled fabrics across our seasonal collections to reduce our environmental footprint.

Can I track my order once it has shipped?

Yes, once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your package's journey in real-time.